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Mosaic Solutions partners with SM Supermalls for data-driven in-store management system

Leading tech start-up aims to provide sustainable, data-driven management tools and insights to thousands of tenants in the leading Philippines mall chain

Mosaic Solutions partners with SM Supermalls for data-driven in-store management system

Manila-based F&B and retail management system provider Mosaic Solutions has announced a major partnership with the Philippines’ largest shopping centre operator, SM Supermalls.

The agreement between Mosaic Solutions and SM Supermalls is set to revolutionize the retail experience in the Philippines. Mosaic Solutions is a leading provider of optimization solutions and cloud-based business management systems that recently closed a USD 5 million (PHP 282 million) Series A fund. Meanwhile, SM Supermalls is the largest chain of malls in the country, with 82 malls nationwide and more than 20,000 tenants.

As part of the partnership, Mosaic's advanced software will be deployed across SM's entire chain of malls, starting with newly opened malls in Tanza, Cavite, and Sorsogon, with further implementation planned in Tuguegarao. This software will provide comprehensive performance and trend measurements, allowing SM and its tenants to make data-driven decisions to improve services and operational efficiency.

One of the key benefits of Mosaic's cloud-based system is that it generates data that can be analyzed to provide insights into store performance and consumer behavior. This data can be used to improve service to tenants and customers alike, enabling SM to stay ahead of the competition and keep up with the changing demands of the retail industry.

Mosaic's fully integrated and customizable dashboard will also enable SM Supermalls to gain access to powerful stock management and predictive analytics tools, which will help improve inventory management and supply chain efficiency.

This partnership marks a major milestone in SM Supermalls' ongoing digital transformation project, which aims to leverage technology to enhance the customer experience and stay ahead of the competition. By partnering with Mosaic Solutions, SM is setting itself up for success in the rapidly changing retail landscape.

“We are excited to partner with SM Supermalls and to provide them with the business management solution they need to have a real-time holistic view of all of their tenant and mall data right at their fingertips. As we roll out across the SM malls in 2023, we also look forward to building stronger tenant relations and helping to drive growth among all the individual retail and F&B businesses in their network,” said Brett Doyle, CEO and Founder of Mosaic Solutions.

“As part of our roadmap for digital transformation in the coming years, Mosaic Solutions will invaluably help our tenant partners with a software system that will let them easily run their stores through a point-of-sale system, robust analytics, inventory management, and procurement processing, all of which are very essential in providing good customer service and continually growing their business,” said Steven Tan, President of SM Supermalls.

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Mosaic Solutions is a part of our Batch 5 Smart Cities Program in Thailand.

To find out more about our Smart Cities Program, click here.

To view the original source of the article, click here.

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