
While other companies with express logistics infrastructure focus on one-to-one deliveries, RaRa Delivery has developed real-time batching technology to do 'many-to-many' deliveries within a few hours.
RaRa Delivery, a startup providing instant delivery service for e-commerce in Indonesia, has secured US$3.25 million in funding co-led by Sequoia India’s Surge and East Ventures.
The startup was founded in Singapore in July 2019 by Karan Bhardwaj, a graduate of Nanyang Technological University, Singapore. It is a last-mile logistics company aiming to “revolutionize one to three-hour deliveries” for e-commerce through its data-driven approach and proprietary technology.
While other companies with express logistics infrastructure focus on one-to-one deliveries, RaRa Delivery has developed real-time batching technology to do ‘many-to-many’ deliveries within a few hours.
As a result, it has been able to bring down the eventual delivery cost for customers while enabling drivers to earn more money in fewer hours. According to the firm, it has been able to carry out three-hour deliveries for up to 20 percent lesser cost due to the efficiencies of batching technology.
Also Read: RaRa Delivery raises over US$800K funding
RaRa Delivery is a Southeast Asian startup that has been making waves in the delivery service industry. Apart from providing quick deliveries, the platform is designed to offer real-time notifications and status updates, which is a crucial feature for customers who are eager to receive updates about their orders. Additionally, customers can easily communicate with service agents and drivers via a single chat platform, making the entire delivery process more efficient and effective.
What sets RaRa Delivery apart from other delivery service providers is that it has integrated its services into all major online marketplaces in Southeast Asia. This enables any seller to offer instant and same-day deliveries to their customers. RaRa receives orders from businesses and merchants via API integrations and uses this information to calculate capacity, timeslots, distance, and route optimization to slot these orders into batches and maximize productivity to reduce the cost per order. This means that businesses can rely on RaRa's expertise to manage their delivery processes efficiently and cost-effectively.
Given the rising demand for instant groceries and medical supply delivery services, RaRa Delivery has ramped up its offering to meet the needs of customers during the global pandemic. It has provided essential one to three-hour delivery windows for food and medical supplies, making it easier for customers to access the products they need during this ongoing COVID-19 crisis. This has made the platform a preferred choice for grocery players such as Sayurbox, Blibli, Kopi Kenangan, Grab Merchant, and Alodokter.
In conclusion, RaRa Delivery is changing the way delivery services are provided in Southeast Asia. Its innovative platform, real-time notifications, and status updates have made it a preferred choice for customers who value efficiency, while its integration with online marketplaces and optimization technology makes it a top pick for businesses looking for a cost-effective and streamlined delivery solution.
“While the express delivery space has been flourishing in sectors such as groceries and healthcare, we saw an opportunity to scale this offering across all categories, as customer expectations grow alongside the maturity of e-commerce in Indonesia,” said founder and CEO Karan Bhardwaj.
In Indonesia, the consumer appetite for fast convenience has risen, and consumers are willing to pay a premium for quick deliveries. As a result, the market size for same-day delivery is expected to grow to 30 percent, totaling 4.5 million parcels a day by 2023. The premium logistics charges for same-day delivery services are projected to increase to IDR 65 trillion (US$4.5 billion) in 2023, up from IDR 4.4 trillion (US$556 million) in 2018, thereby outpacing the growth in other delivery services1.
A part of Surge’s fifth cohort of 23 companies, RaRa also counts Royston Tay and Yang Bin Kwok among its investors. In April 2020, RaRa Delivery secured US$834,000 in a seed funding round, led by 500 Startups.
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ARTICLE WRITTEN BY: e27
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