10 Predictions for Digital Health in Thailand in 2021

With 2021 (finally) around the corner, we look ahead to see what the new year might bring us in the digital healthcare landscape. Most of this is based on our own data, research, and observations over the past 24 months. Disclaimer: not investment advice.

  1. 📉 Telehealth adoption will continue to decline from COVID peak in March 2020, with pure-play telehealth startups looking for additional ways to monetize their businesses. People finally realize telehealth is “all sizzle and no steak” in Southeast Asia.

  2. 🎯 More and more hospitals will bypass third-party telehealth platforms to go direct-to-consumer using popular platforms like Zoom; telehealth mainly to be used as a CRM tool to regularly check in with (mostly chronic disease) patients after the initial in-person visit. This is the use case telehealth technology was originally intended to be used for.